Frequently asked travel questions
Q. What validity do I require for my Australian passport when travelling overseas?
Q. Do I need to purchase travel insurance for travelling inside Australia?
Q. Should I take travellers cheques, credit card or cash with me when I travel overseas?
Q. Do I need to re-confirm my flights with the airlines 24-72 hours prior?
Q. Why do I have to purchase my airfare at time of booking?
Q. Why are my fares non-refundable?
Q. What are the booking terms and conditions?
Q. What validity do I require for my Australian passport when travelling overseas?
A. We recommend that your Australian passport be valid at least 10 months from your return date.
Q. Do I need to purchase travel insurance for travelling inside Australia?
A. Travel insurance may be purchased to cover cancellation fees, baggage loss and related benefits however not for medical cover as Medicare covers Australian citizens within Australia.
Q. Should I take travellers cheques, credit card or cash with me when I travel overseas?
A. Depending on your travel destination we recommend all of the above. Some destinations do not have access to credit card, bank or ATM facilities. Your Advisor can help here with what best suites you for your journey.
Q. Do I need to re-confirm my flights with the airlines 24-72 hours prior?
A. In most cases you do not have to call to re-confirm your flights 24-72 hours prior. There are some carriers where reconfirmation is mandatory. Your Advisor will make you aware of these carriers should you be using them.
Q. Why do I have to purchase my airfare at time of booking?
A. Some carriers have airfares whereby the condition of purchase of that airfare requires payment at time of securing your reservation. This means that the funds are not held by Concierge Traveller in trust and are paid to the carrier to confirm your ticket.
Q. Why are my fares non-refundable?
A. Some carriers have airfares whereby the condition of purchase of that airfare does not permit any refund of payment made. Some fares have a cancellation fee only. Travel insurance may be purchased to cover cancellation fees.
